Tracking information is provided after an order has been dispatched when the selected carrier supports tracking. A tracking number may not be available while an order is still being prepared.

Use order communication first

Review the order email and current tracking information before contacting support. Carrier events can take time to appear after the label is created.

Contacting support

Include the order number when emailing sexdolllove.shop@gmail.com. Do not send card details or account passwords.