Use the links below for factual store guidance. Product-specific warehouse, option and availability information takes priority over general guidance.
Contact sexdolllove.shop@gmail.com before returning an item or attempting to cancel an order. Include the order number and keep the item unused while support reviews the request. Eligibility and next steps depend on the order status and the facts of the request; no return window or automatic approval is promised on this page.
Inspect the delivery promptly. Report visible damage or a suspected defect within 24 hours of delivery and keep the item unused while the issue is reviewed. Send the order number, a clear description and supporting photos to support. SexDollLove will confirm the appropriate resolution steps after reviewing the information.
Check the selected variant, dimensions, material, warehouse label and current price on the product page. Carrier, cost and destination-specific delivery information is confirmed through the available checkout and order communications.
Compare the product name, manufacturer when supplied, material, height, dimensions, listed warehouse and available configurations. Product-specific data takes priority over general guidance.
No. Available choices vary by product and are shown as Shopify variants or documented options on the product page.
Keep the confirmation issued after Shopify accepts the order. For an order question, contact SexDollLove with the order number; do not send card details by email.
TPE is generally softer and more flexible, while silicone can offer firmer detail. Some products combine a silicone head with a TPE body. Always use the material stated on the product page.
These labels describe the source warehouse recorded for the listing. They do not create a universal delivery-time promise. Review the product page and the shipping choices presented for your destination.
The current guide applies to qualifying in-stock US models. Destination, carrier and dispatch details can affect the estimate, so check the product information and order communication.
Available services and charges are calculated from the store's configured shipping rules and your destination at checkout.
Tracking information is provided after an order has been dispatched when the selected carrier supports tracking.
Orders are prepared in discreet external packaging without product imagery or explicit wording on the outside. Carrier labels still contain the delivery information required to transport the parcel.
Review the published Privacy Policy. For private product or order questions, use the Contact page or the published support email.
Care requirements vary by material and construction. Follow the product-specific and manufacturer information supplied with the model.
Contact sexdolllove.shop@gmail.com before sending anything back or attempting to cancel. Include the order number and keep the item unused while support reviews the request. Eligibility depends on the order status and the facts of the request.
Report the issue within 24 hours of delivery and keep the item unused while it is reviewed. Email the order number, a clear description and supporting photos to sexdolllove.shop@gmail.com.
Shopify Checkout shows the methods enabled for your market, device and order. Available options can vary by region and eligibility.
Currency and market options are controlled by Shopify Markets. Use the country and currency selector when it is available for your location.
Email sexdolllove.shop@gmail.com or use the Contact page form.
By entering this website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.